Effective Date: 01/01/2020
Last Updated: 08/09/2026
Business Name: SDigital99
Email: sdigital99marketing@gmail.com
Website: https://www.sdigital99.com/
SDigital99 is committed to providing a reasonable mechanism for users, clients and Data Principals to raise concerns relating to our website, services, communications or processing of personal data.
A grievance may be submitted by email:
Please use the subject line:
“Grievance Redressal Request”
The complaint should preferably include:
Name
Contact details
Nature of the grievance
Relevant transaction, communication or service details
Supporting information, where applicable
Requested resolution
Please do not send passwords, payment-card details or unnecessary sensitive personal information.
Jurisdiction: Chhattisgarh, India
SDigital99 will make reasonable efforts to acknowledge receipt of a grievance and review it within a reasonable period.
Additional information may be requested where necessary to investigate the issue.
Where a grievance relates to personal data, SDigital99 may take reasonable steps to verify the identity or authority of the person making the request.
We may review relevant records, communications, technical information and other reasonably necessary information to investigate the grievance.
Where appropriate, SDigital99 may:
Correct inaccurate information
Delete information where legally permitted
Stop certain communications
Explain how information is being processed
Correct a service-related issue
Provide clarification
Take other appropriate corrective action
The available remedy will depend on the nature of the grievance and applicable law.
Where a grievance concerns processing of personal data under the applicable DPDP framework, SDigital99 will handle the grievance in accordance with the applicable requirements of the Digital Personal Data Protection Act, 2023 and relevant rules, notifications and commencement provisions.
The DPDP framework provides for grievance redressal mechanisms and the Data Protection Board of India under the applicable statutory framework.
If a grievance cannot be satisfactorily resolved through SDigital99’s internal grievance process, the individual may have rights to pursue remedies or escalation available under applicable law and the relevant regulatory framework.
Grievance Email: sdigital99marketing@gmail.com
SDigital99
Website: https://www.sdigital99.com/
SDigital99 may update this Grievance Redressal Policy when necessary to reflect changes in its business practices, services or applicable law.
